ina88 Privacy Policy

Throughout this Privacy Policy, the following terms carry the meanings defined below:

• "ina88" / "we" / "us" / "our" — the ina88 online gaming platform, accessible at ina88.cam, and all services operated thereunder.
• "Player" / "you" / "your" — any individual who accesses, browses, registers an Account on, or otherwise uses the ina88 Platform.
• "Personal Data" — any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, residential address, email address, phone number, IP address, device identifiers, and financial account details.
• "Processing" — any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, transmission, restriction, erasure, or destruction.
• "Platform" — the ina88 website, mobile-optimised site, any native mobile applications, and all associated gaming, payment, and customer-support services.
• "KYC" — Know Your Customer; the identity and age verification process ina88 conducts prior to permitting withdrawals or, where required, continued Platform use.
• "Cookies" — small text files or similar tracking technologies placed on your device by the Platform to store session state, preferences, and analytics data.
• "IDR" / "Rp" — Indonesian Rupiah, the sole transactional currency on the ina88 Platform.
• "WIB" — Western Indonesia Time (UTC+7), the default time zone applied to all Platform operations and support schedules.

ina88 acts as the data controller in respect of all Personal Data collected from Players through the Platform. As data controller, ina88 determines the purposes and means of Processing your Personal Data and is responsible for ensuring that such Processing is carried out lawfully, fairly, and transparently.

For all data protection queries, requests, or complaints, Players may contact ina88's designated data protection contact point at the email address listed in Section 16 (Contact) of this Policy.

ina88 collects the following categories of Personal Data from Players, each collected only to the minimum extent necessary for a clearly defined operational purpose:

ina88 does not intentionally collect special categories of sensitive Personal Data (such as racial or ethnic origin, religious beliefs, health data, or biometric identifiers) unless expressly required for responsible gaming or legal compliance purposes, and only with your explicit consent where applicable law so requires.

ina88 collects Personal Data through the following means:

• Direct submission — information you actively provide when registering an Account, completing KYC verification, making a deposit or withdrawal, or contacting ina88 support.
• Automated technical collection — Technical Data and Usage Data gathered automatically by the Platform's servers each time you access the site, including via cookies, web beacons, server logs, and similar tracking technologies (see Section 11).
• Payment processors — transaction confirmation data shared by ina88's local payment partners (Indonesian bank transfer processors and e-wallet providers) upon completion of a deposit or withdrawal.
• KYC verification providers — identity confirmation status and document validity signals returned by third-party KYC platforms engaged by ina88 to assist with age and identity verification.
• Fraud prevention services — device fingerprinting and risk-score signals provided by third-party fraud detection tools used to protect Players and the Platform from unauthorised access and financial crime.

ina88 Processes your Personal Data on one or more of the following legal bases, depending on the nature and purpose of the Processing activity:

• Contractual necessity — Processing is necessary to perform the contract between you and ina88 (your Account agreement and these Terms & Conditions), including providing access to games, processing deposits and withdrawals, and delivering customer support.
• Legal obligation — Processing is required to comply with applicable legal obligations, including age verification (21+ requirement), anti-money laundering checks, and responsible gaming regulations.
• Legitimate interests — Processing is necessary for ina88's legitimate business interests, including fraud prevention, Platform security, service improvement, and internal analytics, provided such interests are not overridden by your own rights and interests.
• Consent — where we rely on your consent (for example, to send you promotional communications), you may withdraw that consent at any time without affecting the lawfulness of Processing prior to withdrawal.

ina88 uses your Personal Data for the following clearly defined purposes:

• Account administration — creating, maintaining, and managing your ina88 Account, including processing login authentication and account-level settings.
• Payment processing — facilitating deposits and withdrawals in IDR via Indonesian banking and e-wallet channels, reconciling transaction records, and investigating disputed transactions.
• Identity and age verification — confirming that you are at least 21 years of age and are the legitimate owner of the payment methods registered to your Account, in accordance with ina88's 21+ policy.
• Responsible gaming — monitoring wagering patterns to identify potential problem gambling behaviour, enforcing self-exclusion and deposit limit requests, and delivering proactive responsible gaming communications where appropriate.
• Customer support — responding to enquiries, resolving disputes, processing complaints, and maintaining records of support interactions for quality assurance.
• Fraud prevention and security — detecting and preventing fraudulent activity, money laundering, multi-accounting, and unauthorised Platform access.
• Service improvement and analytics — understanding how Players interact with the Platform to improve game offerings, user experience, and technical performance. Analytics are conducted on aggregated or pseudonymised data wherever practicable.
• Marketing communications — with your consent, sending you promotional offers, bonus notifications, and news about ina88 products and services. You may opt out at any time via your Account settings or by contacting support.
• Legal and regulatory compliance — maintaining records as required by applicable law and responding to lawful requests from competent authorities.

ina88 does not sell, rent, or otherwise commercially exploit your Personal Data. We share Personal Data with third parties only in the following limited and controlled circumstances:

• Payment processors — Indonesian bank transfer partners and e-wallet providers (including but not limited to processors serving BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja) receive only the minimum data required to execute and confirm your financial transactions.
• KYC and identity verification providers — third-party platforms engaged to verify identity documents and confirm age receive your Identity Data and KYC document images solely for verification purposes and are contractually prohibited from using this data for any other purpose.
• Fraud prevention and security providers — specialist third-party services receive Technical Data and limited Usage Data to generate risk assessments and device fingerprints that protect the Platform and its Players.
• Game content providers — licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft may receive session identifiers and wager data strictly necessary to operate their games within the ina88 Platform. These providers are bound by data processing agreements.
• Cloud and infrastructure providers — ina88's hosting, database, and content delivery infrastructure partners process Technical Data as part of normal Platform operations under strict data processing agreements.
• Legal and regulatory authorities — ina88 will disclose Personal Data to competent governmental or regulatory authorities where required to do so by applicable law, court order, or legitimate law-enforcement request. ina88 will, where legally permissible, notify affected Players of such disclosures.
• Business transfers — in the event of a merger, acquisition, or sale of substantially all of ina88's assets, your Personal Data may be transferred to the successor entity. Players will be notified via email and/or in-Platform notice prior to any such transfer taking effect.

The ina88 Platform serves Players primarily located in Indonesia. Some of our third-party service providers operate infrastructure or personnel outside Indonesia, which may result in your Personal Data being transferred to and processed in countries other than Indonesia.

Wherever Personal Data is transferred internationally, ina88 takes appropriate safeguards to ensure the data receives a level of protection equivalent to that afforded within Indonesia. These safeguards include contractual data processing clauses, recipient country adequacy assessments, and, where relevant, binding corporate rules.

ina88 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law. The following indicative retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for aggregate statistical analysis.

ina88 implements a multi-layered technical and organisational security framework designed to protect your Personal Data against unauthorised access, accidental loss, alteration, or destruction. Key measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and ina88 servers.
• Password hashing using industry-standard one-way cryptographic algorithms — ina88 does not store plaintext passwords.
• Role-based access controls ensuring that ina88 staff can only access Player Personal Data to the minimum extent required by their specific job function.
• Regular security audits and penetration testing conducted by qualified independent security professionals.
• Intrusion detection systems that monitor Platform infrastructure in real time for anomalous activity.
• Data backup and disaster recovery protocols ensuring Platform data integrity in the event of a hardware or software failure.
• Staff security training — all ina88 personnel who handle Personal Data receive regular privacy and data security training.

While ina88 maintains robust security infrastructure, no internet-based system can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying ina88 immediately if you suspect unauthorised access to your Account.

The ina88 Platform uses cookies and similar technologies to deliver a functional, personalised, and secure gaming experience. The following cookie categories are employed:

ina88 does not deploy third-party advertising or retargeting cookies. No data collected via ina88 cookies is sold to or shared with advertising networks.

You may manage or delete cookies at any time via your browser's privacy settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including logging in to your Account.

Subject to applicable law, you hold the following rights in respect of your Personal Data held by ina88. To exercise any of these rights, contact ina88 support using the details in Section 16:

• Right of Access — you may request a copy of the Personal Data ina88 holds about you, along with information about how it is being used.
• Right to Rectification — you may request that inaccurate or incomplete Personal Data be corrected or completed without undue delay.
• Right to Erasure — you may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where Processing is unlawful. Note: certain data must be retained for legal compliance reasons and cannot be erased on request.
• Right to Restriction — you may request that ina88 restrict Processing of your data while a rectification or objection request is under review.
• Right to Data Portability — where Processing is based on your consent or contractual necessity, and carried out by automated means, you may request a machine-readable copy of your Personal Data to transfer to another service provider.
• Right to Object — you may object to Processing based on ina88's legitimate interests, including direct marketing. Where you object to direct marketing, ina88 will cease that Processing immediately.
• Right to Withdraw Consent — where Processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior Processing.

ina88 will respond to all data rights requests within 14 business days of receipt. Where a request is complex or involves a high volume of data, ina88 may extend this period by up to a further 30 days, in which case you will be notified of the extension and the reasons for it.

The ina88 Platform is strictly intended for adults aged 21 years and over. ina88 does not knowingly collect, process, or retain Personal Data from individuals under the age of 21. Registration by minors is prohibited, and ina88 operates a rigorous age-verification process as part of its KYC programme to enforce this policy.

If ina88 becomes aware that Personal Data from an individual under 21 has been collected, that data will be permanently deleted and the associated Account immediately closed. If you believe a minor has registered on the Platform, please notify ina88 support at once via the contact details in Section 16.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. ina88 supports responsible gaming at every level and takes underage gambling prevention extremely seriously.

The ina88 Platform does not include links to third-party websites for commercial or advertising purposes. Any third-party services integrated into the Platform (such as game studio interfaces or payment gateways) operate under their own privacy policies and data processing agreements with ina88.

ina88 is not responsible for the privacy practices or content of any third-party service, and this Privacy Policy applies exclusively to data collected and processed by ina88 directly. Players are encouraged to review the privacy policies of any third-party payment providers they use when making deposits or withdrawals through the ina88 Platform.

ina88 reviews this Privacy Policy periodically and reserves the right to update it at any time to reflect changes in our data processing practices, applicable law, or business operations. Where amendments are material — meaning they substantively affect how your Personal Data is used or your rights in respect of it — ina88 will notify registered Players via email at least seven (7) days before the amended Policy takes effect.

The version number and "Last updated" date displayed at the top of this page identify the current binding version of the Privacy Policy. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and close your Account before the effective date.

For any questions, concerns, or requests relating to this Privacy Policy or to ina88's handling of your Personal Data, please contact our data protection team through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line for Privacy Requests: "Privacy Request — [Your Account Username]"
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Within 15 minutes for general support during WIB business hours (08:00–22:00 WIB); data rights requests responded to within 14 business days
• Languages: Indonesian-speaking agents available at all times; English-language support also available