ina88 Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless the context clearly requires otherwise:

• "ina88" — refers to the ina88 online gaming platform, accessible at ina88.cam, and any associated mobile or web applications operated under the ina88 brand.
• "Platform" — the totality of software, interfaces, games, sportsbook markets, payment services, and content made available through ina88.cam.
• "Player" / "You" / "Your" — any individual who registers an account on the ina88 Platform and uses the services offered therein.
• "Account" — the unique, personally registered user profile created by a Player on the ina88 Platform, denominated in Indonesian Rupiah (IDR).
• "Wager" / "Bet" — any real-money stake placed by a Player on a game outcome, sports market, togel (Indonesia's traditional numbers lottery) draw, or any other wagering event offered on the Platform.
• "Bonus Funds" — any promotional credit, free bet, free spin value, or cashback amount credited to a Player's Account by ina88 under a specific promotional offer.
• "Wagering Requirement" — the number of times Bonus Funds must be wagered before they, or any winnings derived from them, become eligible for withdrawal.
• "KYC" — Know Your Customer identity verification, the process by which ina88 confirms a Player's identity, age, and ownership of the payment methods registered to their Account.
• "IDR" / "Rp" — Indonesian Rupiah, the sole currency in which ina88 Accounts are denominated.
• "WIB" — Western Indonesia Time (UTC+7), the default time zone applied to all Platform schedules, draw times, support hours, and bonus expiry windows unless stated otherwise.

By accessing the ina88 Platform, creating an Account, making a deposit, or placing a Wager, you confirm that you have read, understood, and unconditionally agreed to be bound by these Terms & Conditions, together with the ina88 Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not accept any part of these Terms & Conditions, you must immediately cease using the Platform and, if applicable, close your Account by contacting ina88 customer support.

To register and maintain an Account on the ina88 Platform, you must satisfy all of the following eligibility criteria at the time of registration and at all times thereafter:

• You must be a natural person (not a corporation, trust, or other legal entity).
• You must be at least 21 years of age. ina88 enforces a strict 21+ policy and will request age-verification documents from any Player whose age is reasonably in question.
• You must be accessing the Platform from a jurisdiction where online gaming is not explicitly prohibited for your personal use. It is your sole responsibility to determine whether your use of the Platform is lawful in your jurisdiction before registering.
• You must not be a current employee, contractor, director, or officer of ina88, or an immediate family member of such a person.
• You must not have been previously excluded, suspended, or permanently banned from the ina88 Platform.
• You must be capable of entering into legally binding contracts under applicable law.

ina88 reserves the right to request supporting documentation to verify eligibility at any time and to suspend or close any Account where eligibility cannot be confirmed to ina88's reasonable satisfaction.

Each eligible individual is permitted to hold exactly one (1) registered Account on the ina88 Platform. The registration of multiple Accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in the suspension of all associated Accounts and the forfeiture of any pending Bonus Funds.

When registering, you agree to provide accurate, complete, and current information including your full legal name, date of birth, residential address, and a valid contact email address. You must promptly update your Account information whenever any detail changes.

• Account credentials (username and password) are personal and must not be shared with any third party.
• You are solely responsible for all activity conducted under your Account, including any activity that results from a failure to maintain the confidentiality of your credentials.
• ina88 will never ask for your password via email, live chat, or telephone. Any communication purporting to be from ina88 that requests your password should be treated as fraudulent and reported to ina88 support immediately.
• ina88 reserves the right to refuse registration, suspend, or permanently close any Account at its reasonable discretion, without obligation to provide a detailed explanation, where doing so is necessary to protect the integrity of the Platform or comply with applicable guidelines.

ina88 accepts deposits exclusively in Indonesian Rupiah (IDR) via the following verified local payment channels:

All deposit funds must originate from a payment method registered in your own name. Third-party deposits — where the sender's name differs from the registered Account holder's name — will be reversed and the deposited amount returned to the source, less any applicable third-party processing fees.

ina88 does not charge any deposit processing fees. However, your bank or e-wallet provider may apply their own transaction charges, which are your sole responsibility.

Deposits that remain unmatched in the ina88 payment system for more than 24 hours due to incorrect transfer references or amounts must be reported to ina88 support with proof of transfer. ina88 will make reasonable efforts to locate and credit such deposits within three (3) business days.

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, subject to KYC verification being complete and no outstanding wagering requirements attached to Account balances.

• Minimum withdrawal amount: Rp 100.000 per transaction.
• Maximum single withdrawal: subject to your Account tier and the limits published in the ina88 cashier at the time of the request.
• E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) typically complete within 5–30 minutes.
• Bank transfer withdrawals (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP) typically complete within 1–3 hours during WIB business hours (08:00–22:00 WIB). Requests submitted outside these hours will be queued and processed from 08:00 WIB the following day.
• ina88 reserves the right to request additional KYC documentation for any withdrawal above Rp 10.000.000, regardless of whether initial KYC was previously completed.
• Withdrawals of Bonus Funds are not permitted until all applicable Wagering Requirements have been satisfied in full.

ina88 offers a range of promotional offers to eligible Players, including but not limited to welcome deposit bonuses, reload bonuses, cashback programmes, free bets, and seasonal promotions tied to Indonesian cultural events and sporting calendars (including BRI Liga 1 season milestones, Ramadhan, and Idul Fitri).

The following general terms apply to all ina88 promotions unless the specific promotion's terms state otherwise:

• Each promotion is available once per eligible Player, per Account, per household, per IP address, and per device, unless the promotion's specific terms state otherwise.
• Wagering Requirements must be met within the promotional validity window. Bonus Funds and associated winnings that remain subject to unmet Wagering Requirements at the expiry of that window will be forfeited without compensation.
• Bonus Funds are non-transferable and carry no cash value prior to the satisfaction of all applicable Wagering Requirements.
• ina88 reserves the right to amend, suspend, or withdraw any promotion at any time with reasonable notice to affected Players. Where a promotion is withdrawn after a Player has already opted in and begun wagering, ina88 will honour the Bonus Funds already credited subject to the Wagering Requirements in place at the time of opt-in.
• Any Player found to be abusing the ina88 bonus system — including through the use of multiple Accounts, coordinated wagering strategies designed to exploit bonus terms, or misrepresentation of identity — will have all Bonus Funds forfeited and may be permanently excluded from the Platform.
• Free spin winnings are credited as Bonus Funds and subject to the Wagering Requirements stated in the relevant promotion.

All game outcomes on the ina88 Platform are determined by certified Random Number Generators (RNG) independently audited for fairness, or, in the case of live dealer games, by real physical game mechanics streamed from professional studio environments operated by licensed providers including Evolution Gaming.

Sportsbook odds are set and managed by ina88 and are subject to change up to the time a Wager is confirmed. Once a Wager is confirmed and accepted by the Platform, the odds are locked and will not be altered retroactively, except in the event of a verified pricing error (see below).

• Wagers placed on events that are subsequently cancelled, postponed beyond 48 hours, or otherwise voided will be settled at the original stake amount returned to the Player's Account balance.
• In the event of a technical error that results in a game being interrupted mid-session, ina88 will use its best reasonable efforts to restore the session to the state immediately prior to the interruption. Where this is not possible, ina88 will refund the relevant stake.
• ina88 reserves the right to void any Wager placed at odds that were clearly the result of a pricing or data feed error, regardless of whether the Wager was accepted by the system. Players who knowingly exploit pricing errors will be subject to Account suspension.
• Minimum and maximum Wager amounts vary by game and market type and are displayed in the relevant game interface or sportsbook market at the time of wagering.

The following conduct is strictly prohibited on the ina88 Platform. Engaging in any of the following may result in immediate Account suspension, permanent exclusion, forfeiture of Account balances, and, where appropriate, reporting to relevant authorities:

• Registering more than one Account, whether directly or through a proxy, family member, or associate.
• Using automated software, bots, scripts, or artificial intelligence tools to place Wagers, exploit games, or interact with the Platform in any way not expressly permitted.
• Colluding with other Players or third parties to gain an unfair advantage in any game or market, including chip-dumping in poker or matched betting across multiple Accounts.
• Attempting to launder money or process proceeds of criminal activity through the Platform. ina88 is obligated to report suspicious financial activity and cooperates fully with relevant authorities.
• Providing false or misleading information during registration or KYC verification.
• Attempting to reverse-engineer, decompile, scrape, or otherwise interfere with the Platform's software, APIs, or data feeds.
• Harassing, threatening, or abusing ina88 staff, agents, or other Players via any communication channel.
• Exploiting known software bugs or glitches to obtain an unfair advantage. Players who identify a bug are required to report it to ina88 support and must not continue exploiting it pending resolution.

ina88 is committed to providing a safe and responsible gaming environment. The Platform offers a full suite of player-protection tools accessible from every registered Account dashboard, including deposit limits, loss limits, session time reminders, cooling-off periods (from 24 hours to 6 weeks), and permanent self-exclusion.

Players who feel their gaming behaviour is becoming problematic are encouraged to make immediate use of the self-exclusion tool or to contact ina88 support at [email protected] at any time. ina88 support operates 24/7 and responds within 15 minutes during WIB business hours. For detailed guidance on all available responsible gaming tools, please visit the Responsible Gaming page.

• Players aged under 21 are strictly prohibited from registering or using the Platform in any capacity.
• Self-exclusion requests are permanent and irreversible unless a cooling-off period was selected. Players who request a permanent self-exclusion will not be able to reopen their Account under any circumstances.
• ina88 will honour all self-exclusion requests received via the Account dashboard or via written communication to support within one (1) business hour of receipt.

All content on the ina88 Platform — including but not limited to the ina88 brand name and logo, website design, game interfaces, graphics, text, software, and data compilations — is the property of ina88 or its licensed content providers and is protected by applicable intellectual property law.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial gaming and entertainment purposes. This licence does not include any right to reproduce, redistribute, sell, sublicense, publish, publicly display, or create derivative works from any Platform content.

Game content — including titles from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — is licensed to ina88 by the respective studios and remains the intellectual property of those studios. ina88 does not transfer any rights in that content to Players.

To the fullest extent permitted by applicable law, ina88 shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of opportunity, whether or not ina88 was advised of the possibility of such damages.

ina88's total aggregate liability to any Player in respect of any single incident or series of related incidents shall not exceed the total net deposits made by that Player to their ina88 Account in the 30 calendar days immediately preceding the incident giving rise to the claim.

• ina88 does not warrant that the Platform will be available uninterrupted or error-free at all times. Scheduled and unscheduled maintenance windows may cause temporary service unavailability.
• ina88 is not responsible for internet connectivity failures on the Player's side that result in interrupted gaming sessions or failed transactions.
• ina88 does not accept liability for tax obligations that may arise for Players in their respective jurisdictions as a result of gaming winnings. Players are solely responsible for understanding and complying with any applicable tax reporting obligations.

ina88's collection, processing, and storage of personal data is governed by the ina88 Privacy Policy, available at ina88.cam/privacy-policy. By registering an Account, you acknowledge that you have read and accepted the Privacy Policy.

ina88 collects personal data — including name, date of birth, contact details, identity documents, and transactional records — for the purposes of Account administration, KYC compliance, fraud prevention, and service improvement. ina88 does not sell personal data to third parties and will only share data with third parties where required for payment processing, KYC verification, or as required by applicable law.

ina88 reserves the right to amend these Terms & Conditions at any time. Where amendments are material, ina88 will provide at least seven (7) days' advance notice to registered Players via email and/or a prominent in-platform notification prior to the amended terms taking effect.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not accept the revised terms, you must close your Account before the effective date.

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), are governed by and construed in accordance with the laws of the jurisdiction in which ina88 is incorporated and licensed to operate.

In the event of any dispute between a Player and ina88 arising out of these Terms & Conditions, the parties shall first attempt to resolve the dispute informally through direct communication with ina88 support. Where informal resolution is not achieved within 30 days of the dispute being raised, the parties agree to submit the matter to binding arbitration in accordance with the rules of a mutually agreed arbitral institution.

Nothing in this clause limits ina88's right to seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration.

For any queries regarding these Terms & Conditions, your Account, payments, responsible gaming tools, or any other matter relating to the ina88 Platform, please contact ina88 customer support through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, 365 days a year
• Response Time: Within 15 minutes during WIB business hours (08:00–22:00 WIB); within 2 hours outside those hours
• Languages: Indonesian-speaking agents available at all times; English-language support also available